1. 范圍Scope

本《可接受使用與對外服務(wù)政策》（下稱“本政策”）適用于客戶使用阿里云提供的所有SFDC中國產(chǎn)品，本政策亦包含《人工智能可接受使用政策》中的條款。本政策中未定義的術(shù)語以《阿里云上的Salesforce產(chǎn)品服務(wù)條款》中的約定為準(zhǔn)。

This Acceptable Use and External Facing Services Policy ("Policy") applies to customers' use of SFDC China Products offered by Alibaba Cloud. The terms of the Artificial Intelligence Acceptable Use Policy posted as of its effective date are hereby incorporated by reference. Capitalized terms used below but not defined in this policy have the meaning set forth in the Salesforce on Alibaba Cloud Products Terms of Service.

2. 更新日期Last Updated

2024年6月6日

June 6, 2024

3. 政策變更Changes to Policy

阿里云可以通過在阿里云官網(wǎng)（www.aliyun.com）上發(fā)布更新版本來變更本政策，該等更新一經(jīng)發(fā)布立即生效。

Alibaba Cloud may change this Policy by posting an updated version of the Policy at the official website (www.aliyun.com) and such updates will be effective upon posting.

4. 違約Violations

客戶對本政策的違反將被視為對《框架服務(wù)協(xié)議》和/或關(guān)于客戶使用SFDC中國產(chǎn)品的其他協(xié)議的重大違反。

A customer's violation of this Policy will be considered a material breach of the MSA and/or other agreement governing the customer's use of SFDC China Products.

5. 禁止內(nèi)容Prohibited Material

客戶不得自行或允許其用戶、任何第三方使用SFDC中國產(chǎn)品或允許他人使用SFDC中國產(chǎn)品以展示、存儲、處理或傳輸以下內(nèi)容：

Customers may not, and may not allow any third party, including its users, to use SFDC China Products to display, store, process, or transmit, or permit use of SFDC China Products to display, store, process, or transmit:

5.1. 侵犯或盜用第三方知識產(chǎn)權(quán)、專有權(quán)利的內(nèi)容；

Material that infringes or misappropriates a third party's intellectual property or proprietary rights;

5.2. 發(fā)送、上傳、傳播任何反對憲法所確定的基本原則的內(nèi)容；

Material that opposes the basic principles established by the Constitution;

5.3. 危害國家安全，泄露國家秘密，顛覆國家政權(quán)，破壞國家統(tǒng)一的內(nèi)容；

Material that endangers national security, leaks state secrets, subverts state power, or undermines national unity;

5.4. 損害國家榮譽(yù)和利益的內(nèi)容；

Material that impairs the national honor and interests;

5.5. 歪曲、丑化、褻瀆、否定英雄烈士事跡和精神，以侮辱、誹謗或者其他方式侵害英雄烈士的姓名、肖像、名譽(yù)、榮譽(yù)的內(nèi)容；

Material that distorts, defames, profanes, or denies the deeds and spirit of heroes and martyrs, or infringes the name, portrait, reputation, and honor of heroes and martyrs by insult, defamation, or other means;

5.6. 破壞國家宗教政策，宣揚(yáng)邪教和封建迷信的內(nèi)容；

Material that undermines national religious policies and promotes cults and feudal superstitions;

5.7. 散布謠言，擾亂經(jīng)濟(jì)秩序和社會秩序的內(nèi)容；

Material that spreads rumors and disrupts economic and social order;

5.8. 針對個(gè)人或團(tuán)體煽動仇恨或歧視相關(guān)內(nèi)容，或煽動民族仇恨、民族歧視，破壞民族團(tuán)結(jié)的內(nèi)容；

Hate-related material, and/or material advocating discrimination against individuals or groups, or material that incites ethnic hatred and discrimination, and undermines national unity;

5.9. 煽動或散布恐怖主義、暴力極端主義或其他暴力相關(guān)的內(nèi)容；

Material advocating or advancing violent causes, including terrorism or violent extremism;

5.10. 散布淫穢、色情、褻瀆或其他類似令人反感的內(nèi)容；

Obscene, excessively profane material or otherwise objectionable material;

5.11. 煽動或散布黑客、破解或網(wǎng)絡(luò)釣魚行為的內(nèi)容；

Material advocating or advancing criminal hacking, cracking, or phishing;

5.12. 毒品或其用具相關(guān)的內(nèi)容；

Material related to illegal drugs or paraphernalia;

5.13. 惡意內(nèi)容；

Malicious material;

5.14. 非法軟件；

Unlawful software;

5.15. 病毒、蠕蟲、定時(shí)炸彈、特洛伊木馬等惡意代碼，和其他有害或惡意文件、腳本、代理或程序；或

Malicious code, such as viruses, worms, time bombs, Trojan horses, and other harmful or malicious files, scripts, agents, or programs; or

5.16. 違反、煽動違反或可能違反任何可適用的法律法規(guī)（包括刑事犯罪相關(guān)的法律等）或侵犯任何第三方權(quán)利（包括侮辱或者誹謗他人，侵害他人名譽(yù)權(quán)、公開權(quán)、隱私權(quán)或其他合法權(quán)益的等）的內(nèi)容。

Material that violates, encourages, or furthers conduct that would violate any applicable laws or regulation, including any criminal laws, or any third-party rights, including insulting or defaming any other person, infringing any other person' rights to reputation, publicity, privacy, or other egitimate rights and interests.

6. 禁止行為Prohibited Actions

6.1. 客戶不得自行或允許其用戶、任何第三方使用SFDC中國產(chǎn)品實(shí)施以下行為：

Customers may not use SFDC China Products to, nor allow its users or any third party to use a SFDC China Products to:

6.1.1. 生成或發(fā)送未經(jīng)請求的商業(yè)電子郵件（“垃圾郵件”），包括但不限于如下禁止行為：

Generate or facilitate unsolicited commercial email (spam). Such prohibited activity includes, but is not limited to:

a) 發(fā)送消息或電子郵件時(shí)違反任何可適用的反垃圾郵件法律法規(guī)；

Sending communications or email in violation of any applicable anti-spam law or regulation;

b)模仿或冒充阿里云、Salesforce或任何他人的電子郵件地址，或創(chuàng)建虛假賬戶以發(fā)送垃圾郵件；

Imitating or impersonating Alibaba Cloud or Salesforce, another person or his, her, or its email address, or creating false accounts for the purpose of sending spam;

c) 挖掘數(shù)據(jù)或搜索網(wǎng)絡(luò)資產(chǎn)（包括任何對外服務(wù)）以查找電子郵件地址或其他用戶的賬戶信息；

Mining data or harvesting any web property (including any External-Facing Service) to find email addresses or other user account information;

d) 通過開放的第三方服務(wù)器發(fā)送未經(jīng)授權(quán)的郵件；

Sending unauthorized mail via open, third-party servers;

e) 向已請求從郵件列表中移除的用戶發(fā)送電子郵件；

Sending email to users who have requested to be removed from a mailing list;

f) 向第三方出售、交換、共享或分發(fā)個(gè)人信息，如未經(jīng)權(quán)利人知曉并持續(xù)同意披露的郵件地址；

Selling to, exchanging with, sharing with, or distributing to a third party personal information, including the email addresses of any person without such person's knowing and continued consent to such disclosure; or

g) 向大量無關(guān)事先關(guān)聯(lián)的個(gè)人和/或?qū)嶓w的電子郵件地址發(fā)送未經(jīng)請求的電子郵件；

Sending unsolicited emails to significant numbers of email addresses belonging to individuals and/or entities with whom you have no preexisting relationship;

6.1.2. 發(fā)送、上傳、傳播任何非法、誹謗、騷擾、濫用、欺詐、侵犯、淫穢、褻瀆、仇恨、暴力或以其他令人反感的內(nèi)容，或主動提供類似行為；

Send, upload, distribute, or offer to do the same, with respect to unlawful, defamatory, harassing, abusive, fraudulent, infringing, obscene, excessively profane, hateful, violent, or otherwise objectionable material;

6.1.3. 促進(jìn)、支持任何非法、仇恨、歧視性或暴力事件（包括恐怖主義或暴力極端主義），或?yàn)槠涮峁┍憷?/p>

Promote, support, or facilitate unlawful, hateful, discriminatory, or violent causes, including terrorism or violent extremism;

6.1.4. 故意傳播病毒、蠕蟲、缺陷、特洛伊木馬、損壞的文件、惡作劇或任何其他具有破壞性或欺騙性的內(nèi)容；

Intentionally distribute viruses, worms, defects, Trojan horses, corrupted files, hoaxes, or any other items of a destructive or deceptive nature;

6.1.5. 開展或轉(zhuǎn)發(fā)傳銷活動，如金字塔騙局等類似活動；

Conduct or forward multi-level marketing, such as pyramid schemes and the like;

6.1.6. 生成或發(fā)送信、彩信、其他文本消息、推送通知時(shí)違反任何可適用的針對反垃圾郵件、電話營銷、電話營銷、消費(fèi)者保護(hù)的法律法規(guī)；

Generate or facilitate SMS, MMS, or other text messages or push notifications in violation of any applicable law or regulation including anti- spam, telemarketing, or telephone consumer protection laws or regulations;

6.1.7. 以任何方式違反任何阿里云可能向用戶傳遞的可適用的行業(yè)標(biāo)準(zhǔn)、第三方政策或要求、或任何其他廣泛認(rèn)可的行業(yè)協(xié)會、運(yùn)營商指南或其他行業(yè)標(biāo)準(zhǔn)；

Use SFDC China Products in any manner that violates any applicable industry standards, third-party policies, or requirements that Alibaba Cloud may communicate to its users, or any other generally accepted industry associations, carrier guidelines, or other industry standards;

6.1.8. 傳輸有害于未成年人、涉及兒童性侵害或違反可適用法律法規(guī)的內(nèi)容；

Transmit material that may be harmful to minors including for any purposes related to child sexual exploitation or any applicable law or regulation;

6.1.9. 未經(jīng)權(quán)利人允許非法傳輸他人的知識產(chǎn)權(quán)或其他專屬信息；

Illegally transmit another's intellectual property or other proprietary information without such owner's or licensor's permission;

6.1.10. 通過使用電子郵件地址或其他方式冒充他人、實(shí)體、阿里云或Salesforce，或以其他方式誤導(dǎo)通信來源；

Impersonate another person, entity, Alibaba Cloud or Salesforce (via the use of an email address or otherwise) or otherwise misrepresent themselves or the source of any communication;

6.1.11. 侵犯他人的權(quán)利（包括公開權(quán)或隱私權(quán)等）；

Violate the rights (such as rights of privacy or publicity) of others;

6.1.12. 促進(jìn)、鼓勵(lì)非法活動，或?yàn)槠涮峁┍憷?/p>

Promote, facilitate, or encourage illegal activity;

6.1.13. 無論是有意或無意地干擾其他用戶服務(wù)的可用性，包括但不限于進(jìn)行文檔所禁止的使用操作；

Intentionally or unintentionally interfere with the availability of the service for other users, including, but not limited to, engaging in usage practices prohibited by the Documentation;

6.1.14. 誤導(dǎo)投票或人口普查過程；

Mislead people about voting processes or census processes;

6.1.15. 參與非法的P2P文件共享行為；

Engage in activity in connection with illegal peer-to-peer file sharing;

6.1.16. 參與或推動賭博，或經(jīng)營賭博業(yè)務(wù)；

Engage in or promote gambling, or run a gambling operation;

6.1.17. 參與挖礦（包括但不限于比特幣或其他加密貨幣）；

"Mine" bitcoins and other cryptocurrencies;

6.1.18. 銷售、轉(zhuǎn)售或出口非法或處方藥品、其他受控物品或用具；

Sell, distribute, or export illegal or prescription drugs or other controlled substances or paraphernalia;

6.1.19. 運(yùn)營能向最終用戶或第三方互聯(lián)網(wǎng)主機(jī)發(fā)送請求的開放代理或其他形式的互聯(lián)網(wǎng)代理服務(wù)；

Operate an "open proxy" or any other form of Internet proxy service that is capable of forwarding requests to any end user or third-party-supplied Internet host;

6.1.20. 未經(jīng)阿里云事先書面同意而進(jìn)行大量負(fù)載或安全測試；

Perform significant load or security testing without first obtaining Alibaba Cloud’s written consent;

6.1.21. 移除SFDC中國產(chǎn)品所包含的任何版權(quán)、商標(biāo)信息或其他專有權(quán)利通知，格式化或重建SFDC中國產(chǎn)品管理展示頁面中的任何內(nèi)容；

Remove any copyright, trademark, or other proprietary rights notices contained in or on SFDC China Products or reformat or frame any portion of the web pages that are part of SFDC China Products' administration display;

6.1.22. 通過未采取商業(yè)上合理措施來通過特定用戶代理字符串來識別并說明目的且未遵守網(wǎng)絡(luò)爬蟲排除標(biāo)準(zhǔn)或robots協(xié)議（包括未遵守爬取延遲指令）的網(wǎng)絡(luò)客戶端，以網(wǎng)絡(luò)抓取、爬蟲、監(jiān)控或類似方式訪問第三方網(wǎng)絡(luò)；

Access a third-party web property for the purposes of web scraping, web crawling, web monitoring, or other similar activity through a web client that does not take commercially reasonable efforts to identify itself via a unique User Agent string describing the purpose of the web client and obey the robots exclusion standard (also known as the robots.txt standard), including the crawl-delay directive;

6.1.23. 以任何可能損害或貶低阿里云或Salesforce的方式使用SFDC中國產(chǎn)品；

Use SFDC China Products in any manner that would disparage Alibaba Cloud or Salesforce;

6.1.24. 直接或間接運(yùn)營私人的盈利性監(jiān)獄設(shè)施或拘留中心，指因被法院判處的懲罰性刑罰而監(jiān)禁或因候?qū)彙⒙犠C或其他司法、行政程序而以非自愿方式限制人員的私人場所；

Directly manage, as the primary operator, private, for-profit prison facilities or detention centers. For-profit prisons and detention centers refer to privately owned facilities in which persons are incarcerated or otherwise involuntarily confined for purposes of execution of a punitive sentence imposed by a court or detention pending a trial, hearing, or other judicial or administrative proceeding;

6.1.25. 參與可能導(dǎo)致人員死亡、嚴(yán)重人身傷害、財(cái)產(chǎn)重大損失的高風(fēng)險(xiǎn)活動。

Engage in high risk activity where the use or failure of a service may result in the death or serious bodily harm of a person, or in significant damage to property.

6.2. 在全球范圍內(nèi)，不得使用SFDC中國產(chǎn)品進(jìn)行針對槍支和/或相關(guān)配件的商業(yè)宣傳或銷售活動。

Worldwide, customers may not use SFDC China Products to commercially advertise or sell any firearms and/or related accessories.

7. 知識產(chǎn)權(quán)與保護(hù)Intellectual Property Rights and Protection

7.1. 任何使用SFDC中國產(chǎn)品的參與承載、營銷、發(fā)送電子信息，或創(chuàng)建和承載與之相關(guān)的網(wǎng)站的客戶均應(yīng)：

To the extent a customer uses SFDC China Products for hosting, advertising, sending electronic messages, or for the creation and hosting of, or for posting material on, websites, each customer must:

7.1.1. 遵守基于可適用的知識產(chǎn)權(quán)法律法規(guī)所收到的通知；

Comply with any notices received under any applicable intellectual property law and regulation;

7.1.2. 建立能夠迅速響應(yīng)根據(jù)可適用的知識產(chǎn)權(quán)法律法規(guī)所收到的侵權(quán)指控通知并實(shí)施可適用的重復(fù)侵權(quán)政策；

Set up a process to expeditiously respond to notices of alleged infringement that comply with any applicable intellectual property law and regulation and to implement a applicable compliant repeat infringers policy;

7.1.3. 在其使用SFDC中國產(chǎn)品實(shí)例上公開展示基于可適用的知識產(chǎn)權(quán)法律法規(guī)制定的通知和下架流程的要求；且

Publicly display a description of its notice and takedown process under any applicable intellectual property law and regulation on its instance of SFDC China Products; and

7.1.4. 遵守此類流程、政策及相關(guān)要求。

Comply with such processes, policy(ies), and description.

7.2. 根據(jù)可適用法律法規(guī)迅速響應(yīng)有效的版權(quán)侵權(quán)通知是阿里云一貫的政策。在適當(dāng)?shù)那闆r下，阿里云將終止阿里云懷疑持續(xù)或公然侵犯版權(quán)的賬戶。

It is Alibaba Cloud’s policy to respond expeditiously to valid notices of claimed copyright infringement compliant with any applicable law or regulation. In appropriate circumstances, Alibaba Cloud will terminate the accounts of customers who Alibaba Cloud suspects to be repeatedly or blatantly infringing copyrights.

7.3. 如果阿里云收到通知，聲稱客戶在SFDC中國產(chǎn)品上的內(nèi)容侵犯了其他方的知識產(chǎn)權(quán)，阿里云可能會禁用該客戶的使用或刪除涉嫌侵權(quán)的材料。如果阿里云針對同一客戶受到多次類似通知，阿里云保留立即終止該客戶訂閱SFDC中國產(chǎn)品的權(quán)利，以確保阿里云受可適用法律法規(guī)的保護(hù)，并防止違反可適用法律法規(guī)或侵害第三方權(quán)利。

If Alibaba Cloud receives a notice alleging that material on a customer's instance of SFDC China Products infringes another party's intellectual property, Alibaba Cloud may disable that customer's instance of customer's instance of SFDC China Products or remove the allegedly infringing material. If Alibaba Cloud receives more than one such notice for the same customer, Alibaba Cloud reserves the right to immediately terminate such customer's subscriptions to SFDC China Products as deemed necessary by Alibaba Cloud to ensure continued protection under the safe harbor provisions under any applicable law or regulation or to prevent violations of other applicable laws and regulations or third parties' rights.